What is email? When do you use email in your own personal life? List reasons and ways that people use email. What do you know about "email etiquette"?
"Electronic mail, most commonly referred to as email or e-mail since ca. 1993, is a method of exchanging digital messages from an author to one or more recipients. Modern email operates across the Internet or other computer networks." That is how Wikipedia defines email. Email is used today as a quick and easy way to communicate with your peers, friends, and coworkers in a fashion that is faster than standard communication. Email has also come to replace fax machines because you can just attach any document to an email and it will be sent to whoever needs to see it.
14 most important email etiquette tips:
- Be concise and to the point
- Answer all questions, and pre-empt further questions
- Use proper spelling, grammar & punctuation
- Make it personal
- Use templates for frequently used responses
- Answer swiftly
- Do not attach unnecessary files
- Use proper structure & layout
- Do not overuse the high priority option
- Do not write in CAPITALS
- Don't leave out the message thread
- Add disclaimers to your emails
- Read the email before you send it
- Do not overuse Reply to All
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